Vectren Corporation Turns to ClickSoftware to Power Field Management!

We are pleased that Vectren Corporation has come on board and joined us as one of our newest ClickSoftware customers. As an energy holding company delivering services to more than 1 million customers across Indiana and Ohio, Vectren Corporation selected…


motivation

30 Field Service Managers, Consultants, and Business Leaders Reveal the Best Way to Motivate Field Service Employees

Motivated field service employees have better job satisfaction, higher performance levels, and greater productivity, leading to increased customer satisfaction. All of this, of course, means a healthier bottom line for your organization. That’s why motivating field service employees is a…


field service management

What Is Dispatch Management?

For organizations and enterprises managing field service personnel and fleets, dispatch management is a critical business component. Dispatch management software makes use of built-in scheduling criteria to automate a great deal of the scheduling process. Dispatch management software users may…


Field Service Management and Enterprise solutions

Best Field Service Management Presentations & Slide Decks: 50 Killer Resources on Field Service Management, Managing Remote Teams, Mobility, and More

Field service management is a broad field that encompasses managing remote teams and fleets, managing shift work, handling field sales, creating optimized schedules, and connecting field service workers, managers, and back-end systems regardless of location. In some cases, field service…


Technology in the hands

What is Enterprise Mobility? An Enterprise Mobility Definition

A Definition of Enterprise Mobility Enterprise mobility describes the trend of a greater number of employees working outside the office and using mobile devices and cloud services to perform business tasks. With the rise of smartphones and tablets a few…


Workforce apps help with mobile workforce management.

What Are Workforce Apps?

A Definition of Workforce Apps Workforce applications (apps) allow your employees, especially remote workers and mobile workers, to access your organization’s systems, such as time and attendance, scheduling, and shift management. Workforce apps are becoming more popular and are growing…


Breakfast event - Is cloud the next frontier for workforce management?

Is Cloud the Next Frontier for Workforce Management?

The cloud is a buzz word on everybody’s lips at the moment and many see it as a new and exciting opportunity for field service management. According to research by Frost and Sullivan the field service industry is set to…


Field Supervisor App from ClickSoftware

Field Supervisor and How they can Clear Bottlenecks Using this App

Modern mobility makes each and every one of us more efficient while on the move. Executives respond to burning matters when they are traveling, IT managers monitor their servers’ status without carrying their laptops everywhere, web masters view their website…


ClickSoftware extreme workers competition for workforce management

Mobility Going Forward: One Device to Rule Them All

Back in January we held a competition, inviting clients to submit photos of mobile workers in extreme environments. We received many awe-inspiring shots from around the globe of men and women working at risk, though often supported by innovative mobile…


Shout!

48 Things Your Field Techs Can Do with a Mobile Phone

Your techs should be using their mobile phones like little portable offices. And with all the apps available out there, they can virtually do everything in the field without even having to come to the office. That means more quality…