customer service solution

How Small and Medium Businesses (SMBs) can hold their own

One of the formative work experiences in my career was working for a subcontractor. The company installed insulation and fireplaces. It was by no means a small company, but it wasn’t a huge company either (i.e, in the SMB category)….


field service management

How service businesses can leverage mobility for improved customer relationships

Guest Blogger: Diabsolut Field Service Management Mobility is now a key part of our lives. Smartphones and tablets have disrupted a lot of industries by creating new opportunities to interact with customers, and it is important for service brands to realise…


Blog -Mob Tech Feb 9 2016

Mobile Technology: The Future of Schedule Management

Up until earlier this year, I was totally ignorant of the usefulness of mobile technology in the workplace. My first clue regarding its usefulness was about five months ago when I was having problems with my oven. I called the…


cooking up enterprise mobility apps with clicksoftware's secret sauce

Our Secret Recipe for Building Incredible Enterprise Apps

Accelerating Innovation to Our Customers via the AppExchange Up until recently, enterprise apps seemed like they were still stuck in the Stone Age [some of them still are]. You only had these tech giants creating enterprise app software for IT…


mobile enterprise strategy and mobile enterprise application

Are You Ready for the Mobile App Explosion? Cause It’s here….

The textbook definition of workforce apps is applications that grant employees access to corporate information and internal system from a mobile device or access point outside the office. How that actually translates into reality varies by company. As to their…


Workforce apps help with mobile workforce management.

What Are Workforce Apps?

A Definition of Workforce Apps Workforce applications (apps) allow your employees, especially remote workers and mobile workers, to access your organization’s systems, such as time and attendance, scheduling, and shift management. Workforce apps are becoming more popular and are growing…


How User Interfaces can Make the business profitable

How Great User Interfaces can be Translated into Pure Money

 Guest Author: Gil Bouhnick As individuals we all understand the value of a great user interface. Usability is key for every product we use, whether it’s a software or a physical one. If it’s friendly, easy to use, and self-explanatory…


Field Supervisor App from ClickSoftware

Field Supervisor and How they can Clear Bottlenecks Using this App

Modern mobility makes each and every one of us more efficient while on the move. Executives respond to burning matters when they are traveling, IT managers monitor their servers’ status without carrying their laptops everywhere, web masters view their website…


Introducing FieldExpert, New Salesforce Wear App for Apple Watch

By Matt Wolf, Alliances Director, ClickSoftware Today, ClickSoftware launched FieldExpert for the Apple Watch on the Apple App Store and Salesforce AppExchange, empowering businesses to connect with customers, partners and employees in a whole new way. The FieldExpert app extends…


Mobile Workstyles on the Rise, Mobile Apps in the Workforce

Mobile Apps in the Workforce: Overcoming Challenges to Reap the Benefits of a Fully Mobile Workforce

As more companies and organizations go mobile, executives and managers need solutions for better managing field workers, office staff, and back-office functions and systems. Similarly, all of the organization’s people, from office staff to field workers, need to be able…