field service management

How service businesses can leverage mobility for improved customer relationships

Guest Blogger: Diabsolut Field Service Management Mobility is now a key part of our lives. Smartphones and tablets have disrupted a lot of industries by creating new opportunities to interact with customers, and it is important for service brands to realise…


field service management

The Top 15 Posts: Apps and Tools for Success

What caught your attention on ClickSoftware’s blog? Was it the numerous posts about mobility and apps? Maybe you preferred the expansive articles containing resources or even those which defined specific terms associated with the field service management industry. Regardless of…


Shift Management is essential in mobile field services.

What Is Shift Management?

A Definition of Shift Management Any company or organization that runs two or three work shifts per day handles shift management. Setting the shift schedule is one of the very first tasks businesses undertake when they begin operating, but shift…


Workforce Management and mobile solutions make the business world go round.l

Workforce Management Tips and Resources: 50 Essential Resources on Workforce Management (Plus 150 Workforce Management Tips)

Workforce management (WFM) has become a hot topic in the past few years, as businesses and enterprises recognize the need to meet the demands of work with their available resources and satisfy business objectives in a cost effective and efficient…


cooking up enterprise mobility apps with clicksoftware's secret sauce

Our Secret Recipe for Building Incredible Enterprise Apps

Accelerating Innovation to Our Customers via the AppExchange Up until recently, enterprise apps seemed like they were still stuck in the Stone Age [some of them still are]. You only had these tech giants creating enterprise app software for IT…


image3.jpeg

Can cloud and mobility really do great things for the field services or are they just more meaningless buzzwords?

As words like ‘cloud’ and ‘mobility’ are tossed around the tech industry, it becomes harder for businesses to properly realise what they can get from these offerings. These technological advancements are expected to bring new and exciting opportunities to field…


Mobile Operating System Trends from ClickSoftware

Global Mobile Operating System Trends – My Take on the Data

When talking about mobility, people tend to think about smartphones and tablets, but in the world of field service, mobility goes much beyond those two popular categories.  As seen in some fascinating data shared by ClickSoftware, [the #1 software vendor…


mobile enterprise strategy and mobile enterprise application

Are You Ready for the Mobile App Explosion? Cause It’s here….

The textbook definition of workforce apps is applications that grant employees access to corporate information and internal system from a mobile device or access point outside the office. How that actually translates into reality varies by company. As to their…


Technology in the hands

What is Enterprise Mobility? An Enterprise Mobility Definition

A Definition of Enterprise Mobility Enterprise mobility describes the trend of a greater number of employees working outside the office and using mobile devices and cloud services to perform business tasks. With the rise of smartphones and tablets a few…


Workforce apps help with mobile workforce management.

What Are Workforce Apps?

A Definition of Workforce Apps Workforce applications (apps) allow your employees, especially remote workers and mobile workers, to access your organization’s systems, such as time and attendance, scheduling, and shift management. Workforce apps are becoming more popular and are growing…